Driver Helper

Position Summary:

Salary Information:

Starting hourly wage of $16.50 during the initial training period, with eligibility for wage increases based on performance and tenure.

Minimum Job Requirements:

• High school diploma or GED preferred
• Valid government-issued ID for I-9 employment eligibility verification
• Valid State of Hawaii driver’s license (non-CDL) with clean abstract
• Sensitivity to confidential matters required

Qualifications:

• Prior delivery, warehouse, or physical labor experience preferred
• Ability to consistently lift and carry up to 50 lbs frequently (5-gallon water bottles, approx. 46 lbs each), handling up to 200 bottles per day
• Strong customer service and interpersonal skills
• Dependable, punctual, and team-oriented
• Ability to work in a fast-paced and physically demanding environment
• Maintain consistent attendance and adhere to assigned schedules
• Good oral communication skills

• Ability to follow oral and written instructions

Route Operations:

• Report for work in company uniform (MWC logo collared shirt, covered shoes with socks) at the MWC Drivers Office at assigned start time
• Assist the CDL Driver in checking the vehicle load to confirm the appropriate supply of water, cups, cases, coolers, etc. for the day’s deliveries
• Ride along with the assigned CDL Driver and assist at each delivery stop
• Carry and deliver 5-gallon water bottles and related products to and from customer locations, including up and down stairs where required
• Retrieve and return hand trucks, dollies, and other delivery equipment as needed
• Return to warehouse with the CDL Driver to re-load the vehicle if additional water is needed to complete required deliveries

Vehicle & Safety:

• Assist in loading and securing product in the delivery vehicle in accordance with safety guidelines
• Obey all State traffic laws and the company’s safety driving program while accompanying the CDL Driver
• Assist in maintaining cleanliness of the delivery vehicle
• Report accidents, damage, or safety concerns immediately to the Distribution Manager
• Carry radio at all times and respond to radio calls promptly

Customer Service:

• Provide professional and courteous service to all customers and members of the public while performing duties and representing the company
• Address customer concerns and escalate issues to the CDL Driver or Distribution Manager when necessary
• Represent the company in a positive and professional manner at all times

Administrative:

• Assist with completion of delivery documentation including invoices, route logs, and reports
• Assist in maintaining accurate delivery and customer records
• Complete other related duties as assigned by the Distribution Manager

Work Schedule:

• Full-time
• Monday–Friday
• Overtime and occasional weekend work may be required

Benefits:

• 401(k) with company matching
• Medical, dental (partial), vision, and drug insurance.
• Paid sick leave and vacation leave
• Employee discounts on Menehune Water products