Customer Service Associate / Shuttle Driver

Salem Motor Mile is seeking a dependable, customer-focused individual to join our automotive dealership service department as a Customer Service Associate / Shuttle Driver. This position plays an important role in providing an exceptional customer experience by assisting service customers, transporting guests safely, and supporting daily administrative operations.

Responsibilities:

• Drive dealership shuttle vehicles to transport customers to and from designated locations
• Provide friendly, professional customer service at all times
• Process customer payments and perform cashiering duties accurately
• Answer phones and assist customers with inquiries
• Complete administrative and clerical tasks, including filing, data entry, and record maintenance
• Assist service advisors and management with various departmental needs
• Maintain a clean and organized reception and waiting area
• Follow all dealership safety policies and procedures

Qualifications:

• Valid driver’s license required
• Clean driving record required
• Strong customer service and communication skills
• Basic computer and administrative skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Previous customer service, cashiering, or administrative experience is preferred but not required

Benefits:

• Competitive starting pay of $15.00 per hour
• Friendly team environment
• Opportunities for growth and advancement
• Full-time employment includes comprehensive benefits package

If you enjoy working with people, have a strong attention to detail, and take pride in providing excellent customer service, we encourage you to apply today.

EEO