Overview
Walk-in Drive : Product Support Analyst – 9 May @ AmexGBT Gurgaon office ! Jobs in Gurugram, Haryana, India at American Express Global Business Travel
Title: Walk-in Drive : Product Support Analyst – 9 May @ AmexGBT Gurgaon office !
Company: American Express Global Business Travel
Location: Gurugram, Haryana, India
🚀 We’re growing, and we’re excited to invite experienced travel professionals to be part of our journey!
📢 We are thrilled to announce another Walk-In Drive for "Product Support Analysts" in Gurgaon!
About Us: American Express Global Business Travel (Amex GBT) is the world's leading B2B travel platform, providing software and services to manage travel, expenses, meetings, and events for companies of all sizes.🌍
📍 Walk-In Drive Details:
📅 Date: 9 May 2026 (Saturday)
🕘 Time: 9:30 am – 2:30 pm IST
📌 Location: American Express Global Business Travel, 21st Floor, DLF Building No. 5 Tower C, DLF Cyber City, Phase III, Gurugram, Haryana 122002
What We're Looking For: 🎯 Product Support Analysts
✅ Minimum 5 years in the travel industry with extensive experience in business/corporate travel operational reservation workflows
✅ Minimum 3 years of hands-on GDS (Global Distribution System) experience with platforms such as Sabre, Apollo, Galileo, or Amadeus
✅ Proven background in client servicing and support roles
✅ Experience with online booking tools (e.g., NEO, Concur, GetThere) and travel technology solutions
✅ Familiarity with profile management, mid-office, and back-office applications
✅ Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
✅ Strong understanding of web-based technologies and ability to communicate with both technical and non-technical audiences
✅ Experience in product testing and quality assurance
✅ Understanding of global travel solutions and industry technologies
✅ Excellent business writing skills with the ability to create clear, concise documentation
✅ Strong prioritization and time management capabilities
✅ Proven decision-making ability and problem-solving skills
✅ Flexibility and motivation to support both internal and external clients
✅ Ability to work effectively with global teams across multiple time zones
✅ Willingness to work shifts as required in a 24/7 operational environment
✅ Willingness to work 3 days from the office
✅ Must have a bachelor's degree
✅ Excellent communication skills
Why Join Us?
🌟 Work with a global leader in corporate travel
🌟 Opportunity for growth and development
🌟 Collaborative and inclusive work culture
How to Participate:
📋 Bring a hard copy of your updated resume
🚶 Walk-in at the scheduled time and location, dressed in business formal attire
