Overview
Transport Administrator Jobs in Stafford, UK at PVH (Tommy Hilfiger/Calvin Klein)
Overview
An exciting new Pre-Brief Clerk opportunity at DX.
About DX
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
Role
summary
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road, enabling them to give our customers the best service experience.
Key responsibilities
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that customer delivery and collection performance can be effectively managed
- Complete performance management process with drivers to include analysis of all failed deliveries and collections for DXE customers
- Conduct system-driven interrogation of complete Service Centre delivery and collection performance using DXNS databases
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to driver departure
Additional information
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits
- Competitive rates of pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long service recognition scheme
- Enhanced maternity & paternity
- Company pension scheme
- Life assurance
- Employee assistance programme including 24/7 Virtual GP
- DX discounts portal
- Excellent opportunities for career progression and more
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Title: Transport Administrator
Company: PVH (Tommy Hilfiger/Calvin Klein)
Location: Stafford, UK
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