Overview
Retail Operations and Maintenance Assistant (ROMA) Jobs in Scarborough, Tobago, Trinidad and Tobago at WiMart – Windies Wholesalers and General Services Limited
Title: Retail Operations and Maintenance Assistant (ROMA)
Company: WiMart – Windies Wholesalers and General Services Limited
Location: Scarborough, Tobago, Trinidad and Tobago
Retail Operations & Maintenance Assistant (ROMA)
Full – Time / Part – Time
The Retail Operations & Maintenance Assistant (ROMA) plays a vital hybrid role at Wi-Mart, supporting both frontline customer service and the upkeep of the store’s physical environment. This position ensures that the store operates smoothly by delivering excellent service to customers while maintaining a clean, safe, and well-functioning facility.
JOB DESCRIPTION
Cash Management & Customer Service
- Greet customers warmly and assist with purchases, inquiries and other needs.
- Operate POS systems efficiently and ensure accurate cash handling.
- Replenish and face shelves to ensure product visibility and stock levels.
- Assist with restocking, price checks, and product returns.
- Provide assistance during in-store promotions, events, or community engagement activities.
- Uphold Windies’ standards of customer care, community spirit, and product knowledge
Facilities and Maintenance Support
- Conduct daily store opening and closing routines, including lighting, security, and sanitation checks.
- Perform basic maintenance tasks such as:
- •Sweeping, mopping, garbage disposal
- •Light repairs (e.g., tightening shelves, replacing light bulbs)
- •Outdoor and yard upkeep
- •Paint touch-ups, minor hardware fixes as needed
- Monitor store cleanliness and report any safety or structural issues to management.
- Support delivery unloading and backroom organization where applicable.
- Assisting in maintaining relevant distribution databases and spreadsheets
- Tracking and correctly recording general expenditure and income from clients, including credit sales/receipts.
- Create engaging content involving the Windies brand where possible.
- Expected to maintain all issued facility items in good condition including mops, rakes, brooms, etc.
Work Schedule:
- Flexible shifts, including evenings, weekends, and public holidays as required.
- Expected to rotate between frontline and facilities duties based on daily priorities.
JOB REQUIREMENTS:
- Prior experience in retail, customer service, or facilities work is preferred.
- Strong communication and multitasking skills.
- Ability to lift up to 40 lbs and stand/walk for extended periods.
- Basic repair and cleaning skills.
- Willingness to work in both indoor and outdoor conditions.
- Must be available to work evenings, weekends and Public Holidays
- Able to multitask, meet deadlines and work well in a fast-paced environment.
- Strong leadership and entrepreneurial skills
- Ability to apply logical and critical thinking skills
- Ability to communicate with suppliers & vendors in a timely and professional manner.
