Overview
Operations Support Agent Jobs in Exeter, UK at Fedex
Responsibilities
- Answering incoming calls from customers in relation to collection requests, along with delivery queries.
- Sorting and allocating premium and distance deliveries.
- Checking and investigating (when needed) failed deliveries/collections.
- Prioritising and re-allocating failures for the next day delivery as required.
- Using the Customer Delivery Option system to effectively manage customer requests.
- Allocating collections to routes as required.
- Maintaining clear and effective communications/collaboration with the team/managers and other depots.
- Following Fed Ex processes, procedures and controls, as well as external regulatory requirements.
- Completing daily reports within time frames.
You will also provide support to your supervisor, office/warehouse team and drivers as required within the location, whilst complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight.
Overview
Position:
Operations Support Agent in a fast-paced environment with strict timelines. Working hours are 40 hours per week.
Shift Pattern
:
Monday to Friday, 05:00-13:30, 30 Minute Break
Salary
: £14.02 Per hour
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Title: Operations Support Agent
Company: Fedex
Location: Exeter, UK
Category:
