Overview
Operations Supervisor Jobs in Yellowknife, Canada at Transdev Canada
Transdev is hiring an Operations Supervisor for our Yellowknife location.
At Transdev, our values Care, Share, Dare, Deliver guide everything we do. As an Operations Supervisor, you will bring these values to life each day by supporting safe, reliable, and efficient transit and school bus operations. This is a hands‑on leadership role where no two days are the same, your decision‑making matters, and your work has a direct impact on service delivery, the team, and the community.
What it’s like to be an Operations Supervisor at Transdev
This role is about accountability, teamwork, and making a direct impact on service delivery. Every decision you make supports both the team and the community we serve. Transdev is an incredibly fulfilling place to work. We can’t wait to welcome you to the team!
– Baldeep, Operations Manager
What it’s like to live and work in Yellowknife
Living and working in Yellowknife is unlike anywhere else in Canada. You’ll be part of an amazing, tight‑knit team where community is at the heart of everything. The city itself is surrounded by stunning northern landscapes and offers the breathtaking spectacle of the Northern Lights in the winter.
Yellowknife is a dream for outdoor enthusiasts who can enjoy Aurora viewing, ice fishing, snowmobiling, cross‑country skiing & snowshoeing, dog sledding, ice climbing, hiking & trail running, canoeing & kayaking, fishing, mountain biking, camping & backpacking, boating & sailing. Unique wildlife is common in Yellowknife; including bald eagles, ospreys, moose & caribou, beavers, foxes and wolves.
Working here means you can make a real difference for a remote community, helping keep essential transit services safe and reliable. Yellowknife isn’t just a place to work- it’s a place to live, explore, and thrive.
What You’ll Do
- Plan, organize, and support daily transportation operations to ensure smooth service delivery
- Work closely with the General Manager and team to maintain high service standards
- Supervise drivers and support staff during assigned shifts
- Assist with dispatch, scheduling, and real‑time operational adjustments
- Ensure all routes operate on time and meet service requirements
- Promote and enforce safety procedures and company policies
- Provide on‑ground support and guidance to drivers
- Assist with incident reporting, investigations, and follow‑ups
- Monitor service performance and identify areas for improvement
- Maintain clear communication with internal teams and external partners
- Support onboarding and training of new employees
- Assist in organizing team meetings, safety briefings, and operational updates
- Prepare and maintain reports, logs, and operational records
- Help manage workforce coverage, including shift changes and absences
- Support continuous improvement initiatives and operational planning
- Maintain a professional, safe, and team‑oriented work environment
- Assist with additional responsibilities or projects as requested
The impact you’ll make
- You’ll help ensure Yellowknife’s transit and school bus services operate safely, efficiently, and reliably every day
- You’ll support drivers and frontline teams with real‑time operational guidance and leadership
- You’ll help maintain strong service standards and a positive customer experience across both service lines
- You’ll contribute to a culture of accountability, teamwork, and continuous improvement
- You’ll play an important role in supporting safe operations, workforce coverage, and daily service continuity
- You’ll make a direct impact on the community by helping deliver dependable transportation services
What You Bring
- Experience in transit operations or a related field
- Strong organizational and problem‑solving skills
- Ability to work in a fast‑paced, dynamic environment
- Excellent verbal and written communication skills
- Proven ability to lead, support, and guide a team
- Strong attention to detail and the ability to manage multiple priorities
- Proficiency in Microsoft Office applications, including Excel, Word, and Teams, along with general computer systems
- Ability to manage operational challenges and make timely decisions
- Strong teamwork and interpersonal skills
- Commitment to safety, compliance, and service excellence
What…
Title: Operations Supervisor
Company: Transdev Canada
Location: Yellowknife, Canada
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