Overview
Driver Manager Jobs in Sahibzada Ajit Singh Nagar, Punjab, India at Wheel King Trans Haul Inc.
Title: Driver Manager
Company: Wheel King Trans Haul Inc.
Location: Sahibzada Ajit Singh Nagar, Punjab, India
Company Description
Wheel King Trans Haul Inc. is a leading truckload carrier operating across Canada and the United States. Renowned for our exceptional on-time performance and unwavering dedication to customer service, we have established ourselves as a trusted name in the transportation industry. Offering dependable services such as temperature-controlled shipping, dry van truckload service, and full-service logistics, we are among the fastest-growing transportation and LTL logistics companies in North America. Our robust fleet and expertise ensure reliable, secure, and efficient transport solutions that meet our customers’ unique needs.
Job Summary
We are seeking a proactive and detail-oriented Driver Support Executive / Logistics Coordinator to manage real-time communication with drivers, ensure smooth transit operations, and support dispatch activities. The role involves handling driver queries, tracking shipments, and ensuring timely documentation for seamless logistics operations.
Key Responsibilities
- Handle inbound and outbound calls with drivers regarding pickup and delivery updates
- Assist drivers at shipper/consignee locations by:
- Providing required load-related information
- Resolving queries raised by shippers/consignees
- Support drivers during transit by:
- Managing delays due to traffic, weather, or unforeseen incidents
- Coordinating in case of accidents or breakdowns
- Proactively call drivers to:
- Confirm arrival time at yard
- Ensure trips start as per dispatch schedule
- Follow up with drivers for timely submission of paperwork to ensure smooth border clearance processing
- Assist drivers in locating parked trailers at yard using tracking tools like Samsara tracking portal
- Maintain proper communication logs and update operational systems regularly
Required Skills & Qualifications
- Strong communication skills (English – verbal & written)
- Ability to handle pressure and multitask in a fast-paced logistics environment
- Sound understanding of transportation/logistics operations
- Familiarity with tracking systems (e.g., Samsara) is an advantage
- Strong problem-solving and coordination skills
- Comfortable working in night shifts (US/Canada time zones)
Experience Requirements
- 1 to 4 years of experience in logistics operations, dispatch coordination, or customer support (transportation domain preferred)
- Prior experience in handling driver coordination and shipment tracking will be an added advantage
