Overview
Dispatcher Supervisor – First Shift Jobs in Rock Hill, USA at Pratt Industries
The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations.
Essential
Job Responsibilities
- Communication:
Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over‑the‑road drivers. Work with customers, drivers, vendors, management, and HR. Ability to communicate with other dispatchers. - Reporting skills:
Use of People Net, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, Total Mail – ability to assist drivers and keep track of their work/hours as needed/required. Tracking/reporting. Safety Program, Incidents, etc. Use proper documentation for all reporting. - Relationship Building:
Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors. Works with other employees for mutual good. - Safety:
Follow safety protocol. Track/report. Monitor driver performance and report issues to Management. Review/inspect equipment & report issues timely. - Response Time:
Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc., communicate issues with drivers and Dispatch Supervisor. Escalate issues as necessary. - All other duties as assigned.
The Company assesses applicants on standards for performance, stability, dependability, and honesty.
Qualifications
A college degree is preferred, but not required.
Previous dispatch experience is required, minimum 3 years.
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Title: Dispatcher Supervisor – First Shift
Company: Pratt Industries
Location: Rock Hill, USA
Category:
