Overview
Claim Non MV Assistant Manager Jobs in Jakarta, Indonesia at Great Eastern
Title: Claim Non MV Assistant Manager
Company: Great Eastern
Location: Jakarta, Indonesia
Job Description :
- Assist in managing and overseeing Non-Motor Vehicle claims across various lines including Property, Engineering, Liability, Marine, and other Non-MV products.
- Review and evaluate claim documents, policy coverage, and loss details to ensure accurate claim assessment.
- Supervise and provide technical guidance to claim officers for daily operations and complex cases.
- Coordinate with surveyors, adjusters, investigators, repairers, and external parties during claim handling and settlement.
- Monitor claim reserves, recommendations, and settlement amounts to ensure adequacy and compliance.
- Handle escalated, disputed, or litigated claims and support negotiation and settlement processes.
- Ensure compliance with internal policies, regulatory requirements, audit standards, and Service Level Agreements (SLA).
- Prepare claim reports, summaries, and management information as required.
- Support continuous improvement initiatives to enhance claim efficiency, cost control, and customer satisfaction.
Requirements :
- Bachelor’s degree in Insurance/Law/Business/Engineering, or a related discipline.
- Minimum 5–7 years of experiences in handling Non-Motor Vehicle insurance claims
- Proficient in English both oral and written, especially for reading policies, claim reports, and communication with external or overseas parties.
- Experienced in handling a team will be an advantage.
- Possess a good communication skill and problem solving skill
- Able to adapt well.
